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Use the form for questions about eligibility, evidence, fees, programme rules, physical items or media use. Choose the closest subject and describe the product or question. Add a reference if you have one.

Sign in to your account to reply to a request, discuss private evidence, check public details or manage an order. Keeping the message with the entry helps the team follow your question. Do not send confidential evidence through the general form.

We use the details you provide to answer the enquiry and retain its record. The privacy notice explains access, retention and your rights. Successful submission gives you a reference to use for follow-up.